Store Policy

At ZANNEF, our goal is to ensure your shopping experience is seamless, enjoyable, and rewarding. Please review our store policies below to understand how we work to provide you with the best service possible.

 

Shipping Policy

• We offer worldwide shipping with a variety of delivery options to suit your needs.

• Orders are processed within 1-3 business days. Delivery times vary depending on your location.

• Free standard shipping is available on orders over £150 (UK only).

 

Returns & Exchanges

• We accept returns and exchanges within 30 days of the purchase date. Items must be unused, with tags intact, and in their original packaging.

• Refunds are processed to the original payment method within 7 business days of receiving the returned item.

• To initiate a return or exchange, please contact our customer service team at support@zannef.com.

 

Payments

• We accept major payment methods, including Visa, Mastercard, American Express, PayPal, and other secure options.

• All transactions are processed in GBP (£) and include VAT where applicable.

 

Sustainability Commitment

• ZANNEF is dedicated to promoting sustainable practices by offering eco-friendly packaging and working with brands that prioritise ethical production.

 

Privacy Policy

• We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for full details on how we manage your data.

 

Customer Support

• Have questions or need assistance? Our team is here to help. You can reach us at support@zannef.com or through our contact form on the website.

At ZANNEF, your satisfaction is our priority. Thank you for choosing us for your fashion needs!